Capital Group Limited is a media company that is known for its leading FM station, 98.4 Capital FM that has been in existence for over 20 years with the tagline; The Best Mix of Music. Capital Group Limited being a trend setter, has an award winning Digital Division called Capital Digital Media that has helped the organization grow its online presence and an Events business arm that has brought the best African artistes through Koroga festival as well as experiential experiences.
Mr Duncan Kikata, the Group IT Manager say the organization had challenges with onsite MS Exchange solution and challenges of having to invest more on on-premise hardware to manage the existing setup. "We had challenges on having up to date Office Tools as this also required the organization to invest on upgrades. Generally, on-premise IT administration became strenuous and users became more frustrated with the Exchange server issues faced continuously." Mr Kikata was tasked on implementing a robust solution that would provide the necessary collaboration and productivity required for the organisation.
Mr Kikata says that they knew about Microsoft Office 365, but no one had taken time to understand their current business setup and to advice on how best the product would fit in the business environment and operations. When Simplify IT came on board, their adaptation of Microsoft Office 365 based on the understanding of our business environment helped us decide to move to the next step and implementation was the best decision we made as an organization.
Other than gaining competitive edge, the business has seen improved productivity and improved service delivery from its users. There's continued training on the respective tools under Office 365 and this has helped the users become more adept and the company gaining on the same.
Mr Kikata added that "Simplify IT is a leader in providing Microsoft solutions and I would highly recommend their services to anyone. Please maintain your service delivery and continue making organizations grow to a more Simplified IT way!"