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Benefits of Outsourced IT Support
why choose us
6 REASONS TO PARTNER WITH US
Quick response
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We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
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In more than 18 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.
No geek speak
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You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
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We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
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We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
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We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
Service Delivery Results
20 sec
Average Call Waiting Time
75%
Same Day Resolution
55,650
Service Desk Tickets resolved
98%
SLA's Met
94%
Customer Retention
95%
Customer Satisfaction

Have you got Efficient IT Support Services?
Our interactive, digital tool can rank capabilities such as performance, capacity, business alignment, and innovation to assess the strengths and weaknesses of your IT Support Services.
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Based on your score, you will receive a tailored assessment with recommendations on how to improve your IT Support Services performance.
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