Home-page-image.png

End User IT Support

1st line IT support, tailored to meet your business needs.

 Have you got 

 5 STAR IT SUPPORT? 

 Take our interactive test  

 and see

Busy Street

Benefits of Outsourced IT Support

why choose us

6 REASONS TO PARTNER WITH US

Quick response

We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

Experienced

In more than 18 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

No geek speak

You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

Business savvy

We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

One Stop Shop

We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

100% Satisfaction Guarantee

We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Service Delivery Results

20 sec

Average Call Waiting Time

75%

Same Day Resolution

55,650

Service Desk Tickets resolved

98%

SLA's Met

94%

Customer Retention

95%

Customer Satisfaction

 
Halftone Image of Crowd

Have you got Efficient IT Support Services?

Our interactive, digital tool can rank capabilities such as performance, capacity, business alignment, and innovation to assess the strengths and weaknesses of your IT Support Services.

Based on your score, you will receive a tailored assessment with recommendations on how to improve your IT Support Services performance.

pic2.jpg
 
 
Get a Quote
arrow&v
arrow&v
arrow&v

Thank you for submitting this request. A representative will be in touch soon.